Engineer Maitha bin Udai, CEO of Traffic & Roads Agency at Roads & Transport Authority (RTA), revealed that using the mobile phone for paying parking fees service (mParking) was rising steadily in the Emirate of Dubai as the monthly average of using the service has reached 350k virtual parking permits, and the number of subscribers to the system hit 14k subscribers by the end of 2009.“Introduction of this service comes in the context of RTA strategy to provide integrated solutions of systems and services that facilitate the use of roads and parking in a way that keeps pace with the sweeping development plans witnessed by Dubai Emirate and measures up to world-class standards applicable in this regard” said Maitha.
She added: “Since the mParking service was launched by the RTA in May 2009 starting with Sheikh Zayed Road and Dubai Media City up and until the project was completed in November 2009 covering all parts of Dubai Emirate, this service played a vital role in the remote renewal of the parking tickets through the mobile phone, without requiring the parking users to undergo the inconvenience of getting out of their places to go to the parking machines in order to renew their parking tickets manually. Besides that, this service also contributes to the efforts of Dubai eGovernment to process the majority of daily transactions in a speedy and smooth electronic format” said Maitha.
“According to the service procedure, once the user parks the (Dubai-registered) vehicle in the paid parking zone, he or she sends an SMS to the Number: 7275 (PARK) including the vehicle number plate, parking zone code (shown in the signage), and the required parking period. The user then receives an SMS confirming completion of the process; which acts as a virtual parking permit including the details of using the parking. Owners of vehicles registered in other emirates have to register in the service through the service portal (www.mpark.rta.ae), or dial the toll-free number (8009090) and then follow up the above mentioned steps such that the username is entered instead of the vehicle number” added the CEO of Traffic & Roads Agency.
It is note-worthy that the mParking service, undertaken by the RTA in cooperation with Etisalat and Du, is the first of its kind in the UAE and the region. The service was introduced with the aim of easing the use of public parking for residents & visitors of Dubai Emirate. Due to its multiple benefits, the service saves much time & effort of parking users by eliminating the need to find and carry coins, getting reminded upon the expiry of the virtual parking ticket, and eliminating the need to physically walk to the parking machine to renew the parking ticket.
Source: news release
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